Crisis Management Online Training

Crisis Management for Business
Build a Complete Crisis Management Framework.
One of the most comprehensive and detailed online Crisis Management Courses available

Training

This course is designed by industry experts with practical information and tool kits that can be used in the work place.

Interesting Quizzes

Quizzes with every lesson so you can test your progress at every stage. Interactive questions with immediate feedback.

Premium Material

Thirty years of industry experience in crisis management training and simulation testing provides practical experience.

Introduction

Get access to this introduction package $99 p.a.

Introduction to Crisis Management
Get a crash course in the fundamentals of Crisis Management.

Professional

Get access for $299 p.a.

Get the complete set of courses to get you started on implementing your own Crisis Management Procedures. Get the First 5 courses including 47 lessons, Starter Kits, Action Cards, and other Tools and Aids.

Crisis Communications

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Pre-order modules 6 and 7. Crisis Communications and Reputation Recovery based on established research and case studies.  

Full Course

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Get access to all 9 courses, 80+ lessons, including as extra a full course on Contingency Planning and a BONUS Course with a step by step process to build a crisis simulation exercise.

Introduction

Gives you the basic knowledge to develop Crisis Management Procedures for your organization

Roles & Responsibilities

How to set up a Crisis Management Team and learn what the role responsibilities are.

8 Phases of a Crisis Plan

Learn what each phase of a crisis management plan is and the tasks for each phase.

Initial Aids

This module includes guidelines and checklists to support the CMT through the initial 3 phases of the crisis response.

Tools and Templates

Stakeholder Analysis, Contingency Planning, Event Log Tables, Command Centre, Call Out Plans

Crisis Communications

Add a communications plan to your crisis procedures. Stakeholder messaging for all phases of a crisis.

Reputation Recovery

Learn the skills to manage the reputational threat a crisis can inflict on your organization and its stakeholders.

Crisis Contingency Planning

A Crisis calls for planning flexibility. Develop strategies that can build dynamic, effective contingency plans.

Create a Simulation Exercise

Complete your learning with a crisis simulation exercise. Develop skills to write and run your own exercise.

Build Resilience by Implementing Crisis Management Procedures

In the fast-paced and ever-changing world of business, one thing remains constant: the need for crisis management. It’s a fundamental component of an organization’s strategic planning and operational readiness, ensuring that it’s equipped to handle the unexpected. Whether it’s a natural disaster, a cyberattack, a financial scandal, a public relations nightmare, or even a global pandemic like COVID-19, effective crisis management is the shield that safeguards an organization’s reputation, operations, and overall well-being.

Crisis management is all about preparation and response. It’s a systematic approach that involves identifying potential crises, preparing for them, responding when they occur, and recovering in the aftermath. The stakes are high, as the fallout from crises can affect not just the organization itself but also its stakeholders, including employees, customers, shareholders, and the broader community.

So, what are the primary goals of crisis management within organizations? The first is to minimize potential damage. Prevention is ideal, but not always possible, so organizations must be ready to mitigate the impact of a crisis when it strikes. Second, it aims to maintain or restore public trust. Trust is a precious commodity, and once lost, it can be challenging to regain. Effective crisis management seeks to rebuild that trust through transparency and action. Lastly, it’s about ensuring business continuity during and after a crisis. An organization must keep its operations running, or at the very least, recover quickly.

To achieve these goals, a few essential elements are required. Firstly, a well-defined crisis management plan is a must. It’s the blueprint that guides an organization through the turbulent times. Additionally, trained crisis management teams are essential. They’re the ones who execute the plan and make critical decisions under pressure. Lastly, clear communication strategies are indispensable. Open, honest, and timely communication is key to maintaining trust and ensuring stakeholders are well-informed throughout the crisis.

Crisis management is not a one-time deal. It’s an ongoing, proactive effort that evolves alongside the organization’s growth and the changes in its operating environment. As the world shifts and new threats emerge, the crisis management strategy must adapt to meet these challenges.

In this dynamic landscape, organizations must be well-versed in the principles and best practices of crisis management. It begins with risk assessment, understanding the potential threats that can jeopardize the organization. Then, it involves incident response planning, outlining the specific actions to take when a crisis occurs. Communication strategies are equally important, as they ensure that accurate information reaches the right people at the right time. Finally, continuous learning and adaptation are essential. Crises offer valuable lessons that, when heeded, can lead to a more resilient and better-prepared organization.

When crisis management is executed effectively, it does more than just minimize damage; it presents opportunities for an organization to emerge stronger. Resilience in the face of adversity is a powerful asset, and the lessons learned from managing crises can lead to better practices, improved trust, and a brighter future. So, in the ever-shifting landscape of business, crisis management is not just a necessity – it’s a strategic advantage that can safeguard an organization’s future.

Get access to one of our course packs

These courses are designed by industry experts with practical information and tool kits that can be used in the work place. Quizzes with every course so you can test your progress at every stage. Interactive questions with immediate feedback. 30 years of industry experience in crisis management training and simulation testing provides quality information.

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