Crisis Training

Establishing Aims and Objectives for Effective Business Continuity Exercise Planning

Before creating scenarios for business continuity exercises, it’s essential to set clear goals with input from stakeholders. These goals should match the overall Business Continuity Management (BCM) strategy and improve team skills. They should also consider existing abilities and address known issues. Here’s a simple guide to creating practical and achievable goals: In short, successful …

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A Guide to Identifying Scenarios for Effective Contingency Planning and Crisis Exercises.

Prevention is better than dealing with problems later. Crisis management teams should anticipate potential crises instead of facing unexpected situations. This prepares the organization and makes them stronger. To identify potential hazards, workshops and practice drills can help. But where do you find these crisis scenarios? Finding Crisis Scenarios for Plans and Drills First, the …

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Scapegoating in Crisis Management: Unveiling Its Pitfalls

In crisis management, scapegoating is a common tactic that shifts blame to others. Instead of taking responsibility, it points fingers outward. But this approach isn’t wise and can harm credibility and trust. Ethically, it’s often seen as questionable. While external factors might play a part when dealing with crises, it’s better to focus on understanding …

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Navigating “Information Seeking” in Crisis Communication

Getting information is crucial in crisis communications. Research shows how people look for information during tough times: Social Media and Traditional Media: The Information Hunt Understanding these details is key for good crisis communication plans. Organisations must see the importance of both social and traditional media. By tailoring messages to each channel, organisations can communicate …

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Matching Crisis Types and Intensifying Factors with Crisis Response Strategies

In crisis management, matching the right response strategy with the type of crisis is crucial. There are defensive and accommodative strategies that organizations can use. Defensive strategies aim to protect the organization by denying or downplaying the crisis, while accommodative strategies focus on addressing stakeholder concerns and taking responsibility. Defensive Strategies: Deny and Diminish Accommodative …

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Decoding Crisis Types: A Key to Effective Crisis Management

Understanding the type of crisis is crucial for how it affects an organization’s reputation. Let’s take a quick look at what that means: Knowing Crisis Types: How They Affect Perception Identifying the type of crisis is critical in how people see it and how it impacts the organization. This concept is about how individuals understand …

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Essential Elements of Crisis Management Team Formation and Functionality

In crisis management training, it’s crucial to carefully choose the right people with the right skills. This happens when forming a Crisis Management Team (CMT), which needs to have authority, knowledge, and experience for effective teamwork. To make this happen, we’ve outlined 7 key areas to focus on: The CMT needs ongoing training, learning from …

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Evaluating the Effectiveness of Your Crisis and Incident Procedures

A key question arises in crisis management: Do your plans really work, and how do you know? This is more than just an academic question; it’s something I’ve faced myself. I’ve been through crises like market crashes and economic troubles, learning lessons from them. Organizations need to practice their plans regularly. But real tests happen …

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