CMT Communications Package

Crisis Communications and Reputation Recovery

The Communications Pack includes modules 6 and 7, Crisis Communications Planning and Reputation Recovery. These two modules will give you the knowledge and understanding to get your own crisis communications policies and procedures in place.

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Crisis Communications Planning and Reputation Recovery Team roles, communications planning, stakeholder management and the Golden Rules of Crisis Communications, including social media, useful phrases and more.

Expertise in Crisis Messaging

The Communications Package delivers targeted training in developing and executing crisis communication strategies, helping you respond confidently and clearly when public messaging matters most.

Proactive Reputation Management

Unlike the Essential or Introduction packages, this pack provides focused guidance on protecting and rebuilding your organisation’s reputation after a crisis, a critical component of long-term recovery.

Stronger Stakeholder Confidence

With in-depth knowledge of crisis communication planning, you’ll be better equipped to maintain trust with customers, staff, media, and the public throughout a crisis.

Ready-to-Use Policies

These modules guide you through the process of creating your own tailored communication policies and procedures, giving you practical tools you can implement immediately, rather than just introductory awareness.